- Unions Demand Rollback of Policy
- Nationwide Strike Threatens Services
- Mounting Unrest Among Riders
Article Today, Hyderabad:
Gig economy delivery workers across several cities have announced a nationwide strike against the ten-minute delivery model introduced by quick commerce and food delivery platforms. The workers allege that the model prioritises speed over safety and places unreasonable pressure on riders, especially during peak traffic hours and festive seasons.
Speed Over Safety Concerns
According to riders, app-based timers compel them to rush through congested roads and, at times, ignore traffic signals to avoid penalties. Even a short delay, they say, affects ratings and incentives. As a result, the delivery window has become a source of constant anxiety and physical risk, particularly in urban centres such as Hyderabad.
Rising Accident risk
Riders report that average riding speeds have increased sharply to meet delivery targets. In several cases, workers are forced to take wrong routes or drive aggressively to beat the countdown timer. Unions argue that this systemic pressure has contributed to a rise in road accidents involving delivery personnel, turning routine work into a life-threatening task.
Payment Model Dispute
In addition to safety concerns, workers have raised strong objections to recent changes in payment structures. The earlier distance-based system, they say, ensured predictable earnings. However, the revised algorithm-driven model has reduced incomes and eliminated festival bonuses. Therefore, unions are demanding immediate restoration of the previous payment method.
Strike Impact Nationwide
Union leaders state that a trial protest held on December 25 saw participation from nearly 40,000 workers, disrupting a significant share of deliveries. Building on this momentum, they warn that services of platforms such as Blinkit, Zepto, Zomato, Swiggy, and Amazon could be affected during the New Year period.
Women Workers Join Protest
Meanwhile, women gig workers’ groups have also extended support to the strike. They have called for safer working conditions, minimum per-kilometre pay, maternity benefits, and formal recognition of platform workers under labour laws. This marks a significant expansion of the movement’s scope.
Allegations of Intimidation
Workers’ associations have accused companies of attempting to deter participation through account blocks and restricted access to warehouses. Despite these claims, union representatives insist that the agitation will continue until authorities intervene.
Call for Government Action
Therefore, labour groups are urging state and central governments to regulate delivery timelines and enforce worker safety norms. They warn that unless corrective measures are taken immediately, essential food and grocery services may face prolonged disruption in the coming days.
